MAINTENANCE
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     Maintenance
     NBT SA provides regular maintenance of all its products, which includes:
Help on the spot to eliminate problems and restore the normal operation of the system
Help in identification of new requirements
Assistance in solving specific software cases, related to the operation of the system.

     The clause in our contracts regarding the response time at the client on the spot is up to 8 working hours from the time of the call. But usually the specialists of NBT SA respond within 2 to 4 hours.

     Evolution
     A     s part of our solutions are related to the changes in legislation and from there and changes in the requirements NBT SA offers subscription for evolution, which contains changes and adjustments in response to occurred regulatory changes within the functional structure of the solution.