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      To make the support services of the system in a high quality way, NBT AD is obliged to maintain a competent in your business model connected with the subject area consulting team. These services include:

• Consulting about the business model for determination of the new requirements to the system;
• Highly qualified help on the spot on restoration the normal work of the system, resulting in breakage of the its functions caused by the operating errors or automatic data input;
• Consultations on the spot about correct exploitation of the system;
• Elimination of hidden program errors;
• Remote consulting about correct exploitation of the system. The way to do these tasks is by phone or/and e-mail.

      The time to react on the spot at customer's office is 8 working hours from the moment of annoncement. We would like to assure you that we always react on time and usually in the frames of 3 hour.